AI customer operations that
scale with your business.

Automate customer support, order actions, and AI-powered resolutions with governed workflows designed for Shopify brands.

✓ 14-day free trial✓ No setup fees✓ Upgrade anytime✓ Predictable AI pricing

CHOOSE YOUR WORKSPACE

Start with the capacity you need.

Choose annual billing to save up to 21%, or keep the commitment flexible month to month.

BUILT FOR ONE 01

resolti Solo

Best for owner-operated Shopify stores

One owner. One store. One clear place to begin. Get a real inbox, Shopify context, and controlled AI without paying for tools you do not need.

^$24/month
billed annually

Ideal for 1 owner and 1 store Request a Solo invitation→

Included in Solo

✓1 team member
✓1 Shopify store
✓250 customer conversations / month
✓25 autonomous resolti IQ resolutions
✓Customer photos summarized in held drafts
✓Email and live chat
✓Shopify customer and order context
✓Saved replies and basic knowledge
✓Mobile access and basic ticket tagging

Usage above your allowance $0.20 per additional conversation $0.79 per additional autonomous resolti IQ resolution Warnings at 70%, 90%, and 100%, with optional caps and overage controls.

Launch

Best for new and growing Shopify brands

Everything you need to automate customer support with AI while keeping every response accurate, governed, and on brand.

^$89/month
billed annually

Ideal for 1 Shopify store Request a Founding 100 invitation→

Included in Launch

✓Up to 3 team members
✓1 Shopify store
✓750 customer conversations / month
✓100 autonomous resolti IQ resolutions
✓Governed AI customer responses
✓Visual claim inspection with approval-required recommendations
✓Shared inbox, knowledge base & macros
✓Live chat builder & mobile access

Usage above your allowance $0.20 per conversation $0.79 per autonomous resolti IQ resolution Usage alerts and optional caps keep spending in your control.

Growth

Best for multi-store brands

Automate customer support, Shopify actions, and operational workflows while giving your team deeper insights into customer experience.

^$279/month
billed annually

Ideal for 2–10 stores Request a Founding 100 invitation→

Included in Growth

✓Up to 10 team members
✓Up to 3 Shopify stores
✓3,000 customer conversations / month
✓500 autonomous resolti IQ resolutions
✓Governed AI customer responses
✓Governed visual claim eligibility and approval limits
✓AI-powered Shopify actions with approval workflows
✓Workspace IQSee what AI resolved, escalated, and learned.
✓CSAT reporting
✓Advanced analytics

Usage above your allowance $0.20 per conversation $0.79 per autonomous resolti IQ resolution Usage alerts and optional caps keep spending in your control.

Scale

Best for high-volume customer operations

Enterprise-grade AI customer operations for brands managing multiple stores, teams, and customer experiences.

^$679/month
billed annually

Ideal for 10+ stores Request a Founding 100 invitation→

Included in Scale

✓Up to 25 team members
✓Up to 10 Shopify stores
✓10,000 customer conversations / month
✓1,500 autonomous resolti IQ resolutions
✓Governed AI customer responses
✓Higher-volume, multi-image visual claim review
✓AI Supervisor
✓Multi-brand operations
✓Priority onboarding
✓Migration assistance

Usage above your allowance $0.20 per conversation $0.79 per autonomous resolti IQ resolution Usage alerts and optional caps keep spending in your control.

ENTERPRISE CUSTOMER OPERATIONS

Enterprise

Best for enterprise retailers and franchise organizations

Custom AI operations with enterprise security, governance, onboarding, and dedicated service commitments.

✓Custom team members, stores & brands
✓Governed AI customer responses
✓SSO & SCIM
✓Contractual SLA options
✓Dedicated onboarding
✓Dedicated Customer Success Manager
✓Custom integrations
✓Negotiated usage commitments

CUSTOM ANNUAL AGREEMENT Let’s design the right operating model. Request a Founding 100 invitation→

BUILT AND PROVEN IN ECOMMERCE

“resolti allows me to operate Ryfie’s customer experience efficiently without the increased cost of building a large CX team. It’s super easy to use and keeps the AI, workflows, and customer context I need in one place.”

Founder, ryfie

THE AI-FIRST FOUNDATION

Every resolti plan includes

✓Governed AI customer responses✓Transparent AI usage pricing✓Human approval workflows✓Unlimited knowledge base✓Live chat✓Mobile access✓Continuous AI improvements✓Enterprise-grade security

ONE PLAN. THE COMPLETE WORKSPACE.

Pay for customer operations.
Not a pile of add-ons.

resolti combines the inbox, intelligence, commerce context, and guardrails. Your subscription covers the workspace; usage scales only when customer volume or successful AI resolutions grow.

INTELLIGENCEOne intelligent workspace

✉HELPDESKConversations togetherInbox, routing, macros, notes, history

✦INTELLIGENCEAnswers grounded in contextKnowledge, memory, intent, customer signals

COMMERCEActions, not just wordsOrders, tracking, refunds, cancellations

✓GUARDRAILSYour rules stay in controlValidation, limits, approvals, audit trails

COMPARE PLANS

Find the right operating level.

Move up for more volume, stores, governance, and operational intelligence. Clear overages absorb temporary peaks without forcing an immediate upgrade.

CapabilitySoloLaunchGrowthScaleEnterprise

Shared ecommerce inbox✓✓✓✓✓

Named AI employees✓✓✓✓✓

Included conversations2507503,00010,000Custom

Included resolti IQ resolutions251005001,500Custom

Governed AI customer responses✓✓✓✓✓

Visual claimsHeld draft summariesApproval requiredGoverned eligibilityHigher-volume + multi-imageCustom

Smart macros and knowledge✓✓✓✓✓

Shopify support workflowsContext onlyTest✓✓✓

Live chat builder✓✓✓✓Custom

Plugin ecosystemCoreCoreFullFullCore

Advanced governance——✓✓—

COMMON QUESTIONS

Clear before you commit.

Start with a working helpdesk and choose more capacity only when the operation needs it.

Can I test the actual workspace before paying?+

Yes. Every self-serve plan starts with a 14-day trial using a real tenant-isolated workspace, sample support data, an inbox, resolti IQ configuration, and macros.

What happens when I exceed a plan allowance?+

Every self-serve plan shows its conversation and resolti IQ overage rates directly on the plan card. Billing is based on actual usage rather than prepaid blocks. Spam and system-generated threads are excluded, usage warnings appear before you reach the allowance, and workspace owners can cap or turn paid overages off.

Does resolti charge for every team member?+

Solo is intentionally built for one owner. Launch and higher plans include multiple team members, with clear upgrade guidance when the business is ready to add a support team.

Can I connect Shopify and bring order data into conversations?+

Yes. Paid plans are designed for live ecommerce operations, with order, customer, product, tracking, and subscription context beside the ticket.

How does resolti IQ work on Solo?+

Solo includes 25 governed autonomous resolti IQ resolutions and also prepares held replies for the owner to review when a request does not pass every confidence, evidence, eligibility, and policy check. Autonomous Shopify order actions remain reserved for higher plans.

Is customer photo inspection billed separately?+

No. Viewing and inspecting customer photos is part of the applicable plan. A usage charge applies only when resolti IQ successfully completes an autonomous resolution beyond the plan allowance; visual evidence is not a separate metered credit.

AI customer operations thatscale with your business.

Start with the capacity you need.

Enterprise

Every resolti plan includes

Pay for customer operations.Not a pile of add-ons.

Find the right operating level.

Join the first 100 Shopify brands.

AI customer operations that
scale with your business.

Pay for customer operations.
Not a pile of add-ons.